Scott M. Spencer

Scott M. Spencer, MBA, has a diverse work experience that spans various industries. In their current role as SVP of Operations at BENlabs, a global leader in Influencer Marketing, they direct full-funnel brand content programs and oversees operations across multiple regions. Prior to this, Scott held various leadership roles at NewsBank, where they served as VP of Product & Customer Experience and Director of Call Center Operations. At NewsBank, they led product strategy and vision, as well as successfully launched and scaled call center operations. Additionally, Scott has also served as an Advisory Board Member for the American Association of Inside Sales Professionals and held positions at FamilyLink.com, Pitney Bowes, Inc., Ancestry, and Convergys Corp. Throughout their career, Scott has demonstrated their expertise in operations management, customer experience, sales, and leadership development.

Scott M. Spencer, MBA, holds a Master of Business Administration (MBA) degree from the Utah State University - Jon M. Huntsman School of Business. Scott also obtained a Bachelor of Business Administration (BBA) degree from Utah Valley University. In addition to their formal education, Scott holds several certifications, including Five9 Certified Administrator from Five9, Zendesk Service Administrator from Zendesk, and Licensed Realtor | Property Investment from the State of Utah.