Hilary Newman

Hilary Newman has an extensive work experience in various leadership roles in the technology industry. Hilary is currently the Head of Customer Support at Benchling, where they are responsible for scaling and driving the operational effectiveness of the global customer and technical support organization. In their previous role at Innovative Interfaces, Hilary served as the Senior VP of Global Technical Support and later as the Senior VP of Customer Support and Success. During this time, they managed all aspects of global customer support, oversaw a team of 120, and improved customer satisfaction scores. In addition, Hilary has held positions as the Vice President of Software Engineering, Vice President of Professional Services, and Director of Software Engineering, where they led teams and delivered successful projects.

Hilary Newman holds a Master's degree in Information Science from the University of North Texas and a Bachelor of Science degree in Political Science and Government from the University of Utah.