Nicholas Cross is a Customer Success Manager at Benchling since March 2022, where responsibilities include fostering customer partnerships, developing product release education series, and collaborating with product teams for feature trials. Previously, Nicholas held various roles at Zymergen, Inc., including Technical Team Lead and Team Lead for Plasmid Preparation, focusing on project management, safety advisement, and cost reduction initiatives. Additional experience includes laboratory management and scientific analysis at Baker Wine & Grape Analysis, and enology and sales roles in the wine industry. Nicholas holds a Bachelor of Science in Biological Sciences from California Polytechnic State University-San Luis Obispo, completed in 2013.
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