Bender
Sephrina Martinez-Hall is an experienced customer service professional with a diverse background in various roles. Currently a Customer Service Representative at Bender since September 2020, Sephrina previously worked as a Benefits Specialist at Aflac and as a Service Delivery Assistant in the Facilities Department of the University of Hartford. Additional experience includes a managerial role as a Third Key at Claire's Inc., where responsibilities included overseeing sales and preventing theft, and serving as a Residential Assistant, providing support and programming for students living on campus. Sephrina also has a background in customer service from a prior position with the Office of Residential Life at the University of Hartford, demonstrating strong communication and organizational skills. Sephrina holds a degree from the University of Hartford, completed in 2018.