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Chelsea Downing

Customer & Market Insights Manager at Bendigo and Adelaide Bank

Chelsea Downing has been working at Bendigo and Adelaide Bank since November 2012, currently holding the position of Customer & Market Insights Manager and Customer Experience Lead Analyst. Prior to this role, Chelsea worked at Community Telco Australia from November 2003 to November 2012 as a Senior Business Analyst. Chelsea also has previous experience as a Business Analyst at Telstra from 1998 to 2002. Chelsea earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from La Trobe University in 1997 and later obtained a Graduate Diploma in Education from the same university in 2003.

Location

Eppalock, Australia

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Bendigo and Adelaide Bank

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Bendigo and Adelaide Bank Limited is engaged in the provision of banking and other financial services. The Company's segments include Local connection, which includes all distribution channels, including branch and community banking, business banking, Delphi Bank, financial markets and network support; Partner connection, which includes all partner distribution channels, including mortgage brokers, mortgage managers, mortgage originators, alliance partners, home safe, leveraged, portfolio funding, financial planning, wealth management, responsible entity activities, other trustee services and custodial services, and Agribusiness, which includes the provision of banking services to agribusiness in rural and regional Australia. Rural bank and rural finance are included within the agribusiness segment. The partner connection segment is a combination of the third party and wealth cash generating units. Its Bendigo Bank has a network of approximately 400 branches and agencies.


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Headquarters

Bendigo, Australia

Employees

1,001-5,000

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