Chelsea Downing

Chelsea Downing has been working at Bendigo and Adelaide Bank since November 2012, currently holding the position of Customer & Market Insights Manager and Customer Experience Lead Analyst. Prior to this role, Chelsea worked at Community Telco Australia from November 2003 to November 2012 as a Senior Business Analyst. Chelsea also has previous experience as a Business Analyst at Telstra from 1998 to 2002. Chelsea earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from La Trobe University in 1997 and later obtained a Graduate Diploma in Education from the same university in 2003.