Jacob Medrano

Jacob Medrano currently serves as a Business Analyst at Benefit Architects, a position held since July 2023. Prior to this role, Jacob accumulated extensive experience at Verizon from January 2017, progressing through various positions including Customer Service and Account Management, System Specialist, and Product Support. Responsibilities included supporting Business Account Managers, acting as a Subject Matter Expert for Government accounts, leading training webinars, and resolving system issues, all while enhancing client revenue and efficiency. Earlier experience included a Premium Seat Sales Fall Internship at Live Nation Entertainment, a Bank Teller position at Wells Fargo, and an Assistant Manager role at Cinemark. Jacob earned a Bachelor of Arts in Integrative Studies from the University of North Texas in December 2016.