Benefit Architects
John Milligan, MSA, LSSBB, has a diverse work experience spanning over two decades. John is currently the Chief Operating Officer at Benefit Architects since 2020. Prior to that, they were the Independent Business Owner at J.A. Milligan & Associates, a management consulting firm they founded in 2016.
John also has significant experience in the telecommunications industry. John worked at Verizon Wireless from 2009 to 2016, where they held the positions of Director - Business Transformation and Director - HQ Customer Service Ops. At Alltel Wireless, they held the roles of VP - Customer Service Support and Vice President - Enterprise Program Management, overseeing various operations and leading initiatives that resulted in significant cost savings.
Earlier in their career, John worked at Alltel Information Services, where they served as the Director of Operations/VP Telecom Sales and Telecom Consultant - Business Process Engineering. John successfully managed outsourcing contracts and built strong relationships with clients.
Overall, John Milligan has a proven track record of driving operational improvements, cost savings, and successful business transformations in various industries.
John Milligan, MSA, LSSBB, obtained their BBA in Business Management from Parker College of Business-Georgia Southern University in the years 1981-1985. John then pursued their Master of Science Administration degree in Business at Georgia Southwestern State University from 1990-1991. In addition to their formal education, they have also obtained several certifications including Black Belt - Lean Six Sigma, Lean Six Sigma Work-Out Facilitator, and Design for Lean Six Sigma (DFLSS) including Innovation Bootcamp in the years 2014-2015.
This person is not in the org chart
Benefit Architects
BENEFIT ARCHITECTS was founded in 1987 to develop benefit programs for labor unions, large employer groups and associations. Today, Benefit Architects has an array of product and plan designs that can be tailored to the specific needs of your organization. We help insurance professionals offer an unbiased, solution-driven approach to selecting the concepts, carriers and products that are just right for each client, whether it’s a labor union, large employer, small business owner or an individual consumer. Our benefit-building solutions have worked for more than 70,000 policy holders who have chosen Benefit Architects for all their insurance needs. As we live in a complex world of benefit options – life, health, dental, disability, long term, short term and specialty products. It’s hard to know exactly what you need. Benefit Architects, as well as our affiliate company have over 50 years of experience in selecting the right combination of current, cost-effective benefit options to build the perfect solution to your benefit needs. From an entire benefits structure to the missing block in your solid foundation, Benefit Architects can provide: • Life insurance • Dental insurance • Disability insurance • Health insurance • Self-Funded Health insurance • Issue resolution • Bilingual administrative support • Consumer materials in Spanish • A proven track record • Commitment to quality