Jessica Tucker

Jessica Tucker has over a decade of experience in customer service and management roles across multiple industries. Currently serving as a Customer Experience Manager at Benefit Technology Resources since April 2021, Jessica has also held positions such as Configuration Analyst and Service Analyst within the same company. Prior experience includes a tenure at Premera Blue Cross from May 2013 to December 2020, where Jessica progressed from Customer Service Representative to Customer Service Team Lead and Acting Trainer. Earlier roles include Retail and Small Business Specialist at Verizon 4G Wireless and various positions at Seattle Children's Theatre, including Concessions and Gift Shop Manager. Jessica Tucker holds a Bachelor of Arts degree in Communication from Seattle Pacific University, completed in 2009.