Benetas
Louis Fung is an experienced IT professional currently working as an IT Help Desk Administrator at Benetas, where Level 1 and Level 2 support is provided for the Head Office and multiple sites since August 2023. Prior to this role, Louis served as a Service Desk Analyst at Adairs Retail Group, delivering support to over 170 retail stores and 100 Head Office staff, as well as managing assets and technical issues across various hardware platforms. Louis's extensive experience also includes a long tenure at Spotlight Retail Group, where responsibilities ranged from IT Helpdesk Analyst to customer service roles, demonstrating a strong capacity for technical support, ticket management, and customer care. Louis holds a Bachelor of Science in Psychology from Monash University, completed in 2002.
Benetas
Benetas is one of the leading not-for-profit providers of residential aged and community care services in Victoria. We provide older people, their families and carers with outstanding levels of customer service and individualised care when they need it. Benetas supports more than 4,000 older people each year to live fulfilling lives through our aged care home, independent living and community services across Melbourne, the Mornington Peninsula and regional Victoria. We can respond quickly to requests for in-home care support, through our government-funded home care services, or via Benetas at Home, our private service which has no waiting list. As one of Victoria's largest providers of day and overnight respite services, we can also support carers and families when they need to take a break. If you're looking for permanent residential care, vacancies are regularly available in our homes. Along with our strong regional presence and services that support Veterans, we also provide specialised care and expertise in dementia, palliative and culturally appropriate care for people from non-English speaking backgrounds.