Nigel Jackson

Nigel Jackson is an experienced IT professional with a diverse background in technical support and network administration. Currently serving as Solutions Technician II at Benevis since September 2019, responsibilities include troubleshooting Citrix environments, managing Active Directory accounts, and deploying security measures. Previous roles include Information Technology Specialist at FEMA, where end-user support and network connectivity establishment were key functions, and Deskside Support Technician at Novelis. Additional experience includes user support training at the Centers for Disease Control and Prevention and various IT service roles at other organizations. Nigel holds an Associate of Science degree in Computer and Information Sciences from Everest University-Brandon.