Serina Kelly is a seasoned professional in client success management, currently serving as a Client Success Manager at Benevity since May 2022, where the focus is on promoting a culture of Goodness while achieving business and social impact. Previously, Serina held the same role at Wambi from July 2018 to January 2022, working with a gamified-digital performance system to enhance employee care through real-time feedback. As the Owner and Customer Relationship Strategist at Relevate from September 2008 to July 2018, Serina specialized in elevating customer relationships across various media platforms. Other noteworthy experiences include serving as a Marketing and Events Coordinator for Gilda's Club Evansville and acting as the HIV Services Advisory Board Liaison for the Indiana State Department of Health. Serina completed a Bachelor's degree in Journalism with a focus on Advertising/Marketing from West Virginia University and a Master's degree in Psychology from Chapman University.
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