Josh D.

Enterprise Success Manager

Josh D. is an experienced professional in customer success and technical support, currently serving as an Enterprise Success Manager at Bentley Systems since December 2023. Previously held roles include Customer Success Manager at Deel, where responsibilities extended from January 2023 to January 2024, and Bilingual Customer Success Manager at Zendesk from September 2019 to January 2023, where Josh consistently achieved churn and contraction goals while managing over 200 accounts. Josh's extensive experience spans various roles in bilingual support and procurement across companies like OpenLM Japan, The Goodyear Tire & Rubber Company, Reed Elsevier Philippines, and Atos, showcasing a strong capability in customer relationship management, technical solutions, and bilingual communications.

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