Michele Mark

Michele Mark is a highly experienced professional with a diverse background in customer service and compliance. Currently serving as a Compliance Officer at the Bereavement Authority of Ontario since October 2019, Michele previously held various roles at the City of Markham from March 2008 to 2019, including Screening Officer and Customer Service Specialist. In these positions, Michele excelled in adjudicating parking infractions, educating the public on by-laws, and implementing process improvements. Earlier experience includes roles as a Senior Customer Service Representative at D+H and various sales and management positions at Yellow Pages Group, demonstrating outstanding customer service, leadership, and a strong sales track record.