Laura Bothmann

Laura Bothmann, MBA, is an experienced professional with a strong background in customer service and sales. Currently serving as Teamlead Customer Service at Bergfreunde GmbH since July 2018, Laura manages an international team of over 24 individuals, overseeing KPI setting and communication with higher management. Prior roles include Account Manager at abilex GmbH, where recruitment and project matching were key responsibilities, and Inside Sales Account Manager at Multi Channel Systems MCS, managing global sales across multiple regions. Educational qualifications include an MBA focused on Human Resources, Sales and Pricing, and Global Brand Management from IU International University of Applied Sciences, along with a Bachelor of Hons in Business and Management from the University of South Wales. Laura's early experience includes internships in export and event management, further showcasing a diverse skill set.