Dolly Root

Dolly Root, MSN, RN, CCM, currently serves as the Director of Nurse Case Management at Berkley Medical Management Solutions, a position held since November 2023. With extensive nursing experience since 2005, Dolly Root has held various leadership roles, including Manager of Managed Care Services at MEMIC from September 2022 to October 2023, and Branch Manager at AmTrust Financial Services, Inc. from January 2021 to August 2022. Previous positions include Manager of Field Case Management and Regional Manager at Coventry Workers' Compensation from July 2013 to January 2021, as well as serving as a Hospital Corpsman in the US Navy from January 1989 to April 1993.

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Estell Manor, United States

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Berkley Medical Management Solutions (a Berkley Company)

Berkley Medical Management Solutions provides a different kind of managed-care service for Berkley. Too often, vended managed-care services focus on billable services instead of getting injured or ill employees back to work quickly with the best possible outcomes. We started by reimagining the relationship between medical need and technology as a way to deliver the best outcomes. The goal was clear: combine solid clinical practices, proven return-to-work strategies and robust software into one system for seamless management of workers’ compensation cases. To get it right, we started with a flexible technology platform that allows for impressive customization without sacrificing the ability for expansion and continued innovation. The power of our technology takes medical bill-review services, clinical advisory solutions, and data analytics to a new level. We deploy integrated systems and, where appropriate, outsourced services to give Berkley recommendations and professional services for managing cases in an efficient and appropriate manner for each jurisdiction. The unique marriage of technology and professional services provides Berkley, and their clients, with reliable results while reducing time and expense associated with case management. Our services help the clients of Berkley better manage their workers'​ compensation cases and return their employees to work faster with better outcomes. Berkley Medical Management Solutions is a specialized unit within Berkley.


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