Alma Hyskaj is a seasoned financial professional with extensive experience in customer service and accounting. Currently serving as a Universal Financial Service Representative at Berkshire Bank since April 2018, Alma excels in creating positive customer experiences and fostering relationships through effective sales of financial products. Previous roles include Fine Jewelry Sales Associate at Macy's, where focus on customer preferences and maintaining an organized space was paramount, and Accounting Assistant at BJ's Wholesale Club and ITD, InfoSoft Group, where invoice processing and cross-checking were key responsibilities. Alma holds an Associate's degree in Accounting and Related Services from Salter College and has a foundational education from the University of Tirana.
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