Berkshire Grey
John Van is an experienced technical support professional with a strong background in IT service management and customer support. Currently serving as the Manager of Technical Support at Berkshire Grey since May 2022, John has progressed through roles such as Team Lead and Senior Robotics Technical Support Engineer. Prior experience includes work at CEI Engineering Associates, Inc. from May 2018 to May 2022, where John held multiple positions, including Senior Help Desk Technician, Desktop Support/Technology Trainer, and Help Desk Technician. Previous roles at Geek Squad, Mercy, Best Buy, and Braum's contributed to John's comprehensive technical and customer service skills. John holds a Bachelor's degree in Computer Science from the University of Arkansas.
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Berkshire Grey
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At Berkshire Grey, their game-changing solutions combine AI and Robotics to automate omni-channel fulfillment for retailers, eCommerce, and logistics enterprises serving today’s connected consumers.