Sal la Valle

Sal La Valle has extensive experience in various leadership roles in the technical support and engineering fields. Starting in 2002 as a New Products Introduction Engineer at Sun Microsystems, they designed and implemented storage solutions, delivered technical training, and conducted live product demonstrations. Sal then joined Dell in 2007 as the Director of Sustaining Engineering, where they integrated product performance activities with new product development and provided continuous engineering engagement for customer issues. In 2013, Sal became the Director of Sustaining Engineering and Technical Support at DataGravity, overseeing strategic customer support activities and creating solutions for revenue-generating projects. Sal later joined Hitachi Vantara in 2016 as a Senior Manager, responsible for achieving integration goals and streamlining operations in sales, marketing, and business development. From 2019 to 2021, Sal worked at RSA Security as a Senior Manager of Global Support Services, leading improvement plans and managing operational details for SecurID and Identity Governance products. Currently, Sal serves as the Director of Global Support Services at Berkshire Grey, where they have achieved significant accomplishments such as securing customer engagements and establishing 24/7 technical support teams.

Sal La Valle earned a Bachelor of Science degree in Business Management from Daniel Webster College, where they attended from 1994 to 1996.