NP

Nikki Peters

Senior Business Analyst at Berkshire Hathaway Travel Protection

Nikki Peters has a diverse work experience beginning in 2011 as a Guest Service Agent at Fairfield Inn & Suites by Marriott. From 2013 onwards, Nikki worked at Berkshire Hathaway Travel Protection, starting as a Call Center Representative and then advancing to roles such as Call Center Supervisor, Business Analyst, and finally Senior Business Analyst. Throughout these roles, Nikki gained experience in various areas including website and mobile design, user verification, web accessibility, and utilizing tools such as Confluence, Jira, and SFDC.

Nikki Peters attended Fox Valley Technical College from 2009 to 2011. During this time, they focused on the field of study in Business, Management, Marketing, and Related Support Services. However, no specific degree information is provided.

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Timeline

  • Senior Business Analyst

    March, 2020 - present

  • Business Analyst

    December, 2015

  • Call Center Supervisor

    November, 2014

  • Call Center Representative

    October, 2013

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