Kristina Vegas Sharp

Technical Support Engineer at Berla

Kristina Vegas Sharp has a diverse work experience spanning several industries. Kristina Vegas began their career in 2000 at Nordstrom, where they held various roles including Loss Prevention Manager and Regional Loss Prevention Operations Analyst and Auditor. During their time at Nordstrom, they implemented loss reduction projects, led store programs, recruited and trained employees, and resolved various types of losses.

In 2007, Kristina transitioned to Green Dot Charter Schools, where they worked as a High School Biology Teacher for a year. Kristina Vegas then moved on to Trek Bicycle Store American Fork, where they served as a Sales Manager and implemented employee development and training programs, resulting in increased sales and employee retention.

Following this, Kristina worked at Kohl's Department Stores as an Area Loss Prevention Manager and later as a District Loss Prevention Manager. Kristina Vegas then joined Nordstrom again as an Area Loss Prevention Manager before being promoted to Regional LP Mentor Manager.

In 2015, Kristina became a Customer Experience Manager/Technical Support Manager at BlackBag Technologies, a company that provided Digital Forensics Software and Training. Kristina Vegas continued in this role after BlackBag Technologies was acquired by Cellebrite in 2020, assisting with projects, integrations, and data migrations. In 2021, their position transitioned to Tier 3 technical support for BlackBag products.

In 2020, Kristina also joined Cellebrite as a Digital Intelligence T3 Technical Support Engineer and later became a SaaS Quality Assurance Team Leader. In their role as QA Team Leader, they integrated a test management system and successfully implemented Agile processes.

Most recently, in 2023, Kristina started working at Berla Corporation as a Technical Support Engineer, where they assist customers with vehicle forensics and closing their investigations.

Throughout their career, Kristina has demonstrated a passion for technology, customer support, and driving process improvements. Kristina Vegas'swork experience showcases their adaptability, leadership skills, and ability to thrive in new and challenging environments.

Kristina Vegas Sharp has a diverse education history. Kristina Vegas holds a Bachelor's degree in Sport Science from the University of Utah. Additionally, they obtained a Teaching Credential with a focus on Pedagogy, Science, and Biology from Chapman University. Kristina Vegas also pursued Computer Information Systems and Project Management at Boston University.

In addition to their academic achievements, Kristina has obtained several certifications. Kristina Vegas is a Certified ScrumMaster (CSM) from the Scrum Alliance, a Certified Mobilyze Operator from BlackBag Technologies, Inc., a Certified BlackLight Examiner also from BlackBag Technologies, Inc., and finally, they are Wicklander-Zulawski Interview and Interrogation Certified from Wicklander-Zulawski & Associates.

Links

Previous companies

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Timeline

  • Technical Support Engineer

    February, 2023 - present

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