Brian McCarthy

Brian McCarthy is a seasoned IT professional with extensive experience in desktop support and technical writing across various organizations. Currently serving as a Desktop Support Analyst at Watpac Limited since August 2019, Brian has previously held roles in prominent companies including TABCorp, ALS Global, and Family Planning Queensland, demonstrating a strong proficiency in helpdesk support, Active Directory management, and hardware/software troubleshooting. Educational qualifications include a Diploma of Information Technology from Upskilled and a Certificate of Technology in Microprocessors from Swinburne University of Technology. Brian is recognized for effectively communicating technical concepts to non-technical stakeholders and providing high-level support in complex IT environments.