Masako Hoozawa

Masako Hoozawa currently serves as the Director of Professional Services at Bespoke Inc. since November 2023. Prior to this role, Masako held various positions at data.ai from December 2014 to November 2023, including Manager of Global Customer Support, Staff Product Support Engineer Team Lead, Senior Customer Success Manager, and Customer Success Manager, focusing on enhancing customer experiences and optimizing product value. Masako's earlier experience includes serving as Senior Analyst Team Lead at Yano Research Institute Ltd. from March 2004 to November 2014, Account Executive at American Express from 2001 to 2003, Sales Consultant at Gateway from 2000 to 2001, and engaging in advertising and public relations at SQUARE from 1998 to 1999, as well as Customer Relations for corporate customers at IDC from 1996 to 1998.