Bespoke International
Nolan Naidoo is an experienced operations leader with a robust background in team management, performance coaching, and campaign oversight. Currently serving as Operations Lead at Konecta since November 2020, Nolan has consistently exceeded contractual KPIs and improved team productivity through effective leadership and issue resolution. Previous roles include founding Eon Wolf Worldwide, heading operations and client relations at The International Call Group South Africa, and leading training and development initiatives at Simarnesa Group. With a strong foundation in project management and client relations, Nolan has coordinated global training programs and cultivated relationships with international clients. Additionally, Nolan possesses experience in team development from positions at Outworx Contact Centre and CCI South Africa, and began a career in tourism as a Tourism Information Officer at Ezemvelo KZN Wildlife. Education includes a Diploma in Events Management from Umhanga School of Tourism.
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Bespoke International
Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience. Through consultation, we develop a deep understanding of your operation so that we can propose a tailor-made solution to your customer service requirements. We are a truly global business, with both a UK presence and highly experienced teams operating out of the International Contact Centre in Durban, South Africa. Enhancing your omnichannel customer life-cycle journey builds service excellence and in turn, delivers sustained commercial benefit to your organisation.