Kelly Gilliland

Kelly Gilliland is an experienced professional in care operations with a robust background in sales management. Currently serving as the Associate Director of Care Operations at Best Buy Health since June 2021, Kelly previously held several key positions at GreatCall from July 2013 to June 2021, including Senior Care Operations Manager, Operations Control Center Manager, and Direct Sales Supervisor. Kelly's responsibilities have centered around hiring and managing sales agents, focusing on enhancing team performance. Kelly holds a Master of Business Administration from Western Governors University, completed in August 2023, and a Bachelor's degree in Business Management, also from Western Governors University, earned between 2016 and 2018.