Acs Jay Smith Alhc, Hia

Jay Smith has a diverse work experience in the insurance industry. From 1994 to 1996, Jay worked as the Manager of Medical/Dental/Disability Claims at The Guardian Life Insurance Company of America. During this time, Jay introduced innovative programs such as telecommuting and cross-sharing responsibilities to improve efficiency. From 1996 to 2009, Jay served as the Director of Group Customer Service at Guardian Life Insurance Company of America - Central Ohio Agency. Finally, since 2013, Jay has been the Director of Claims and Customer Service at BEST Life and Health Insurance Company, overseeing all aspects of claims processing operations and call center processes/staff.

Jay Smith has received a designation in Group Insurance Products and Operations from various educational institutions.