Yulia Leonidovna Leonidova is a dedicated and results-driven Customer Service Manager at Best United Buy, with over 8 years of experience in delivering exceptional customer experiences. She leads a team of customer service representatives, providing guidance and support to ensure timely and effective resolution of customer inquiries and concerns.
Yulia holds a degree in Business Administration from Moscow State University and is certified in customer service management. She is skilled in communication, problem-solving, and team leadership, with a strong focus on customer satisfaction and loyalty.
As Customer Service Manager, Yulia is responsible for developing and implementing customer service strategies, monitoring performance metrics, and fostering a culture of excellence within the customer service team. Her expertise in building strong relationships, resolving complex issues, and driving customer satisfaction has been invaluable in driving Best United Buy's success.
Yulia is fluent in English and Russian, and enjoys reading, traveling, and exploring new customer service technologies in her free time. She is committed to delivering exceptional customer experiences and driving business growth at Best United Buy.
Sign up to view 0 direct reports
Get started