Best Western, presente in oltre 80 nazioni con 4.000 hotel e 300.000 camere, è il brand alberghiero più diffuso a livello mondiale. In Italia è presente dal 1982 e vanta 180 hotel affiliati, per un totale di 12 mila camere, in 120 destinazioni business e leisure.

Tutti gli alberghi del Gruppo sono di categoria tre e quattro stelle e si affiliano mediante una modalità che permette ad ogni Socio di essere proprietario di una quota della società e di partecipare alle decisioni strategiche comuni.

Gli uffici di Best Western Italia sono a Milano. Lo staff conta oltre 60 persone operative al servizio di soci albergatori, fornitori, clienti business e privati. Best Western offre così servizi in numerosi ambiti: Marketing Strategico e Associativo, Sales, Pricing & Online Distribution, Web & IT, Formazione e Acquisti, attraverso Besteam, società del Gruppo. 

A Milano ha sede anche uno dei due centri per la prenotazione telefonica che risponde al Numero Verde 800 820080

Hotels & Hospitality

Best Western Italia

Best Western Italia's headquarters in Milano, Italy

Maria Cera

Francesco Mocavini

Fabrizio Doria

Camilla Doni

Francesco Incerti

Laura Rosa di Mei

Alessandro Giofrè

Stefania Avitabile

Ilario Masala

Roberto Paparelli

Simone Vecchio

The Front Office Operations team at Best Western Italia is responsible for ensuring exceptional guest experiences across all affiliated hotels. This team manages front desk activities, providing support to hotel staff and ensuring seamless communication between properties and corporate headquarters. They oversee reservations, handle guest inquiries, and train reception staff to maintain high service standards, contributing to the brand's reputation in the hospitality industry.

Front Office Operations

The Operational Support team at Best Western Italia ensures seamless day-to-day operations for affiliated hotels and provides crucial assistance to hotel owners, staff, and partners. This team is responsible for training hotel staff, offering technical support through the help desk, and facilitating communication between various departments. By streamlining processes and enhancing service delivery, they play a vital role in maintaining the high standards of the Best Western brand across Italy.

Operational Support

The Sales and Revenue Management team at Best Western Italia is responsible for optimizing hotel revenue through strategic pricing, demand forecasting, and sales strategies. This team collaborates with hotel owners and stakeholders to implement effective sales initiatives, manage online distribution channels, and analyze market trends to maximize occupancy and profitability across the network of affiliated hotels.

Best Western Italia

Org chart

Teams

Front Office Operations

Operational Support

Sales and Revenue Management

Offices

Best Western Italia

Org chart

Teams

Front Office Operations

Operational Support

Sales and Revenue Management

Offices

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