Kaela Salay is an experienced IT Business Analyst at Best Western® Hotels & Resorts since March 2022, specializing in the onboarding and installation of properties onto the Auto Clerk Cloud-based Property Management system. Prior to this role, Kaela served as a Guest Services Supervisor at Crowne Plaza® Hotels & Resorts, overseeing front office operations and addressing client issues. Kaela's background includes training in management at Marriott Hotels, where responsibilities encompassed front desk operations and guest relations, along with previous experience as Front Desk Manager on Duty at Courtyard by Marriott. Kaela holds a Bachelor's degree in Hospitality Management from California State Polytechnic University-Pomona and a High School Diploma from Dana Hills High School.
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