Jeff Hall is the Founder and CEO of CX Group, overseeing a portfolio of customer experience companies including Second To None and BestMark. With over three decades of experience, they specialize in enhancing customer interactions across various industries, utilizing proprietary frameworks like HUMAN CX™ and methodologies such as Win the Moments That Matter™. Jeff graduated from the University of Michigan with a BA and has led initiatives that empower organizations to transform customer feedback into actionable insights driving trust and loyalty.
This person is not in the org chart
This person is not in any teams
This person is not in any offices