Jochen Schneider has extensive work experience in customer service and management roles. Jochen currently holds the position of Head of International Customer Service at BestSecret Group since 2022. Prior to this, they were the Head of Global Customer Communication Operations at Marley Spoon from 2021 to 2022. Schneider also worked at Lidl Stiftung &co. Verwaltungs-Gmbh as a Senior Consultant Customer Care from 2020 to 2021. Before that, they served as the Head of Center of Excellence at Uber from 2018 to 2020. Jochen has also worked at PayPal as a Senior Global Partner Manager from 2010 to 2016. Schneider's earlier experience includes roles at Amazon, including Site Leader in Ireland and Germany and various management positions in customer service. Jochen began their career as a Sales Manager at Procom Media GmbH and also worked as an Operational Event Manager at Adidas.
Jochen Schneider completed their education at FAU Erlangen-Nürnberg from 1991 to 1998. Jochen obtained a Diploma in Social Science and Economics during this time period. Before attending FAU Erlangen-Nürnberg, Jochen Schneider also attended Kreisgymnasium Riedlingen, but specific details about their degree or field of study were not provided.
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