Pedro Oliveira

Pedro Oliveira is an experienced Operations Compliance Complaints Analyst at bet365 since January 2021, specializing in analyzing complaints from various stakeholders and collaborating with internal teams to achieve fair resolutions. Pedro has held multiple roles within bet365, including Responsible Gambling Support Supervisor and European Customer Account Team Leader, focusing on customer service excellence and responsible gambling practices. Prior to bet365, Pedro accumulated significant expertise in the hospitality sector through roles at various hotels as a Front Office/Night Auditor and in event management at Castelli Eventos. Additionally, Pedro has a strong background in the performing arts as a tenor and music educator, having taught singing and choral music to diverse age groups. Currently pursuing postgraduate education in Compliance and Corporate Integrity, Pedro holds a BA in Classical Singing and has completed coursework toward a Bachelor of Law.