Stuart Berry is a seasoned professional with over 15 years of experience in ITIL-based service management, currently serving as Senior Change and Configuration Manager (Regulatory) at bet365 since September 2023, after joining the company in September 2020. Prior to this, Stuart led the Change Management team at Co-op as IT Service Lead and focused on enhancing Retail Change Management processes. Notable experience includes a tenure at O2 (Telefónica UK) as Senior Change Manager, where strategic oversight of change delivery impacted the experience of 24 million customers. Stuart's career also encompasses roles in disaster recovery, billing services management, and technical support, complemented by a BTEC National Diploma in Computer Science from the University of Chester.
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