Trip Stoddard

Trip Stoddard currently serves as the Senior Director of Customer Experience at BetMGM, focusing on voice of customer initiatives, market research, customer insights, and AB testing optimization. Previously, Trip held the position of Director of Customer Experience and Insights at PointsBet, where responsibilities included CRM, VIP management, and product analytics. Additional experience includes roles as Head of Customer Success and Renewals at Amplience, Senior Success Manager at Salesforce, and Director of Customer Success at Qubit, where Trip managed a team and nurtured over 50 enterprise customer relationships. Early career highlights include positions as Lead Social Strategist at ONE World Sports and Digital Strategist at Activ8Social. Trip holds a Bachelor of Science in Sports Business from the University of Oregon.