Kevin Warner

Kevin Warner currently serves as the Patient Access Project Coordinator at Beth Israel Deaconess Hospital-Needham, focusing on improving workflow processes in patient registration. Prior experience includes significant leadership roles, such as Associate Director of Global Customer Service and Content Operations at Tripadvisor, where operations for global teams were directed, and Site Director at Aspire Lifestyles, overseeing service delivery for American Express Concierge Benefits. Additional roles include VP and Contact Center Manager at Citizens Bank and Customer Service Manager at MA/Com Technology Solutions, with a strong background in managing customer service teams in various sectors. Kevin Warner holds a Bachelor of Arts in Theology from Baptist Bible College.