Douglas Long is an accomplished IT Technician II at Pacific Northwest National Laboratory, specializing in leading IT initiatives and providing exceptional technical support. Recognized for outstanding performance in addressing global issues with prominent software, Douglas has also been nominated for contributions to service desk process improvements. Douglas has extensive freelance experience as a Computer Support Technician, bolstered by volunteer roles at Bethel Church where skills in audio, video, and lighting technologies are applied to live streaming services. Previous positions include data center roles at Amazon Web Services and TEKsystems, along with various customer service roles at Target. Douglas holds a Bachelor's Degree in General Physical Sciences from Washington State University Tri-Cities and an Associate of Arts and Science from Columbia Basin College.
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