Jedida Katiwa has experience as a User Acceptance Testing Analyst at Betika since April 2018. Jedida also worked as a Customer Service Representative, preparing reports and managing calls. Prior to Betika, Jedida was a Customer Service Specialist at the Automobile Association of Kenya and Touch of Class, handling complaints, processing payments, and maintaining calendars. Jedida holds a degree in Business and Information Communication Technology from the Institute of Advanced Technology.
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