Masinde S. has a background in Business and Information Technology from Jomo Kenyatta University of Agriculture and Technology. With experience in various roles including Sales and Marketing Coordinator at ikapa Media East Africa, Customer Care Agent at Roamtech Solutions Limited, and currently as Team Lead, Product QA & Brand Coordinator at Betika.com. Masinde has also held positions in Junior Network Administration and Customer Service. They have a strong focus on quality assurance, customer satisfaction, and customer service support.
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