Felix Brooks

Felix Brooks is a skilled Risk & Fraud Associate at BetMGM, where responsibilities include monitoring real-time transactions and identifying fraudulent activities. Previous experience includes roles as a Vaccine Hotline Call Center Supervisor at AppleOne Employment Services/Maximus, a Covid Collection Site Supervisor at GENETWORx, and an Employee Benefits Specialist at Conduent HR Services. Felix also served as a Customer Services Specialist at FanDuel, a Team Captain Brand Ambassador at Insight Global for Uber Technologies, and handled high-risk merchant account processing at Innovative PSP. As an Owner/Operator of Hectic Judgment Solutions and an Asset Recovery/Collections Specialist at NAR, responsibilities involved customer negotiations and ensuring client satisfaction. Early career includes roles in collections and accounts receivable. Felix attended Niagara University, completing coursework in Computer Science.