Amy Faust Fraser

Customer Success Manager at BetterLesson

Amy Faust Fraser has a diverse work experience, beginning in 2009 when they were a District Literacy Coordinator for ISD 191 Burnsville-Eagan-Savage School District. In 2012, they worked as an Onboarding Lead Teacher for ISD 196 and as an Educational Success Services Consultant for Self Employed. In 2013, they were a Multi-tiered System of Supports (MTSS) Coordinator for Prior Lake-Savage Area Schools. From 2014 to 2022, they worked as a Learning And Development Specialist for the WIDA Consortium. In 2022, they became a Client Success Manager Consultant for HR Anew and a Customer Success Manager for BetterLesson.

Amy Faust Fraser has a MA (Master of Arts) from California State University, Long Beach and a BA (Bachelor of Arts) in Elementary Education and Teaching from College of Saint Benedict. Amy also has a number of certifications, including Salesforce for Customer Service from LinkedIn Learning, Evaluation of Course Design and QM Teaching Online Certificate from QM Quality Matters, Connecting Learning Theories to Teaching Strategies, Orienting Learners, Policy Awareness, Technology Skills Self-Assessment, and Creating Presence, all from QM Quality Matters.

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Timeline

  • Customer Success Manager

    November, 2022 - present