Shelby Schroeder

Shelby Schroeder is a Senior Customer Support Operations Specialist at BetterUp, where responsibilities include leveraging customer insights to enhance the customer experience and improve products. Previous roles encompass Enterprise Implementation Manager, Support Team Lead, and Shopper Support Agent at Sezzle, focusing on empowering millennials financially. Shelby also held positions such as Community Event Manager at The Musicant Group, Meeting and Events Coordinator at National Co+op Grocers, and Food and Beverage Coordinator for TEDxMinneapolis, where event logistics were managed for significant gatherings. Early experience includes various internships in community engagement, communications, and career services. Shelby's educational background includes a Master's in Counseling and Psychological Services from Saint Mary's University of Minnesota and a Bachelor's in Communication Studies from the University of Wisconsin-La Crosse.