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Ivan Chan

Senior Administrative Support Specialist, Customer Success & Operations at IQAX

Ivan Chan is a seasoned administrative support specialist with extensive experience in customer success and operations, currently serving as a Senior Administrative Support Specialist at IQAX since July 2020. Responsibilities include yearly budget management, vendor payment operations, and cross-departmental collaboration to ensure compliance with company guidelines. Previously, Ivan held similar roles at CargoSmart Limited, YBEX, and Bosch, demonstrating proficiency in data management, invoicing, and process optimization. Ivan's educational background includes a Bachelor of Commerce from UNSW, focusing on Actuarial Studies and Finance. Notable achievements across positions include standardizing onboarding processes, integrating billing systems, and successfully passing audits, showcasing strong analytical and operational skills.

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