Mahmed Gamal Rashwan is an experienced VoIP Engineer and Help Desk Specialist at Bevatel since October 2021, with a background in problem-solving related to computers and networks, operating system installation, and security camera system installation. Prior experience includes a role in E-commerce at Huawei, where Mahmed addressed mobile device issues and assisted customers in selecting suitable phones. At Vodafone, as a Back Office Employee and Customer Service Representative, responsibilities included resolving customer inquiries and enhancing the company's image. Early experience as a Salesperson at United International Company involved product presentations and comparative analyses to encourage purchases. Mahmed holds a Bachelor of Technology in Management Information Systems from Thebes Academy, earned in May 2017.
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