Natalie Jäggi

Natalie Jäggi currently serves as VP Customers & Digital Business at die Mobiliar, where responsibilities include representing the customer voice, shaping customer experience, overseeing digital interfaces, and managing distribution partnerships. Jäggi has held various leadership roles, including VP Digital Business & Partner Management and Head of Ecosystem SME at SGV Solothurnische Gebäudeversicherung. Additionally, Jäggi is involved in board positions at Flatfox AG and bexio AG, and previously held a significant role at Swisscom as Head of Service Experience, focusing on service differentiation through AI. Jäggi's academic background includes a Dr. Oec in Business Administration and a CAS in higher education from the University of Bern, where prior research experience was also gained.