Erika Flora Pmp, Pgmp, Expert, Csm

President/ceo - IT Consulting/training Firm. Servicenow Elite Partner, 8(a) WOSB at Beyond20

Erika Flora has extensive work experience in the field of IT consulting and training. Since 2007, they have served as the President/CEO of Beyond20, an IT consulting and training firm that focuses on solving digital organizations' challenges. In this role, they lead a team and manages various responsibilities such as building relationships, driving growth, and providing leadership.

Additionally, Erika Flora has held roles in several organizations. Erika is a Board Member at the Latino Economic Development Center (LEDC), where they contribute to equipping underserved communities with skills and financial tools for a better future. Erika also serves as the Digital Transformation Committee (DTC) Chair at the Northern Virginia Technology Council, overseeing all aspects of digital transformation.

Furthermore, Erika Flora has been actively engaged in professional associations. Erika has been the Chair of the Process Capture Committee at PMI Washington DC, where they managed a team responsible for documenting processes and policies. Erika also served as the President of itSMF San Diego, an association dedicated to the advancement of IT Service Management. Moreover, they taught a course on Microsoft Project Fundamentals as an Adjunct Professor at San Diego State University.

Early in their career, Erika Flora worked as an ITIL/ITSM Project Manager at Rady Children's Hospital and as a Senior IT Process Engineer at Pfizer Inc. Erika also held leadership positions at PMI San Diego and PMI Phoenix, where they managed volunteers and implemented various programs.

Overall, Erika Flora's work experience demonstrates their expertise in IT consulting, training, digital transformation, project management, and process improvement.

Erika Flora PMP, PgMP, ITIL Expert, CSM has a diverse educational background. Erika obtained a Master of Science (MS) degree with an emphasis in microbiology from the University of Florida from 1996 to 1998. Prior to that, they earned a Bachelor of Science (BS) degree from the same university, majoring in microbiology with a minor in chemistry, from 1992 to 1996.

Before their university studies, Erika Flora PMP, PgMP, ITIL Expert, CSM attended Gaither High School, where they obtained their diploma in 1992. The field of study during their high school years is not specified.

In addition to their formal education, Erika Flora PMP, PgMP, ITIL Expert, CSM has obtained various certifications. Notably, they hold the Certified Agile Leadership Essentials (CAL-E) and Certified Agile Leadership for Organizations (CAL-O) certifications from the Scrum Alliance, which they obtained in July 2021. Erika also holds the ITIL 4 Leader: Digital and IT Strategy (DITS) certification from AXELOS Global Best Practice, obtained in October 2020, and the ITIL 4 Strategic Leader (SL) certification, obtained in the same month.

Furthermore, Erika Flora PMP, PgMP, ITIL Expert, CSM has acquired a range of other certifications, including ITIL 4 High-Velocity IT (HVIT) in June 2020, ITIL 4 Deliver Stakeholder Value (DSV) in May 2020, Trusted Trainer Accreditation in May 2020, and ITIL 4 Direct Plan and Improve (DPI) in April 2020. Erika also holds the ITIL 4 Create Deliver and Support (CDS) certification from AXELOS Global Best Practice, obtained in March 2020, and the ITIL 4 Managing Professional (MP) certification, obtained in September 2019. Erika'scertification journey started with the ITIL 4 Foundation certification in February 2019.

Additionally, Erika Flora PMP, PgMP, ITIL Expert, CSM has obtained certifications in various areas, such as SAFe for Government Beta from Scaled Agile, Inc. in June 2018, Certified Trainer for "Training from the BACK of the Room!" from Bowperson Publishing and Training in April 2018, and Scrum@Scale Certified Practitioner from Scrum, Inc. in April 2018. Erika also received the Let Go of Knowing certification from Mountain Goat Software in January 2018 and the Training from the Back of the Room certification from AGILE BRAIN LTD. in December 2017.

Furthermore, Erika Flora PMP, PgMP, ITIL Expert, CSM is a G2G3 DevOps Simulation Certified Trainer from G2G3 (part of Capita plc), and they obtained the ITIL Practitioner certification from ACQUIROS, Inc. in August 2016. Erika also holds the Core Solutions of Microsoft SharePoint Server 2013 (70-331) certification from Microsoft, obtained in February 2015, and the Managing Programs and Projects with Project Server 2013 certification, obtained in December 2014.

Overall, Erika Flora PMP, PgMP, ITIL Expert, CSM has showcased a commitment to ongoing education and professional development through their diverse educational background and numerous certifications.

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