Chen Dgani

Chen Dgani is a seasoned professional at Bezeq The Israel Telecommunication Corp., currently serving as the Director of Customer Service and Technical Support and previously as the Director of Innovation, Products and Systems. With a focus on establishing and managing departments to drive efficiency and innovation, Chen has developed strategies that enhance service levels and increase sales. Experience includes roles ranging from Director of Innovation and Processes to Project Manager, emphasizing self-service solutions and knowledge management. Education includes a Bachelor's degree in Multidisciplinary Studies from Ariel University and certifications in project and process management. Chen also served as a combat fighter in the Israel Defense Forces’ Nahal Brigade.