BFL CANADA
Rahwa H. is a dedicated professional with comprehensive experience in client service and administration. Currently serving as a Client Service Assistant at BFL CANADA since June 2023, Rahwa previously excelled as a Client Care Specialist at Sharp Insurance, where responsibilities included high volume calling, client meetings, and data-driven customer retention strategies that achieved a 15% increase in customer lifetime value. Prior roles include Office Manager at Vista Place Physiotherapy, where implementation of data analytics improved processes, and Administrative Assistant at Mack Trucks, focusing on customer service and office operations. Rahwa holds a Bachelor of Arts in Business Administration from the University of Manitoba, and is pursuing further education in Business and Personal/Financial Services Marketing at the Asper School of Business, along with a CIP designation in Risk Management from the Insurance Institute of Canada and a certificate in Digital Marketing from BrainStation.
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BFL CANADA
BFL CANADA is one of the largest employee-owned and operated commercial insurance brokerage and consulting services firms in Canada. Founded in 1987 by Barry F. Lorenzetti, BFL CANADA has over 1,200 employees in Canada. Our professionals are located in 26 cities across the country and include specialists in sectors such as Directors and Officers Liability, Financial Institutions, Professional Liability, Construction, Surety Bonds, Cargo and International Logistics, Architects and Engineers, Health and Pharmaceutical, Real Estate and Transportation. BFL CANADA strongly believes in the benefits of working in partnership with clients. Our company has experienced tremendous growth, due to our reliability in executing our mandates and our persistence in "delivering the goods". Our passion for the business and our desire to meet and exceed the expectations of clients are key to delivering our services - our clients’ loyalty attests to this. Originally built on niches, for over 30 years BFL CANADA has carved a place for itself in all economic sectors, thus competing with major U.S. brokerage firms. Our client base is made up of a wide range of Canadian and international organizations, as well as major associations and groups. With the specific needs of each client in mind, we help them define their particular risk management strategy, advise them, and explore the best possible solutions for their particular situation. Financial Services Firm / Cabinet de services financiers BFL CANADA is a registered trade-mark of First Lion Holdings Inc. used under license by its subsidiaries, which include BFL CANADA Risk and Insurance Services Inc. and BFL CANADA Benefits.