Serena Docherty is an experienced professional in operations training and development, currently serving as the Ops Centre Training & Development Coordinator at BGIS since August 2021. Previous roles include Team Leader, Call Center Operator, and Accounts Payable Specialist. Serena also held the position of Secretary at Lelio Bibbo Consulting Engineers for a brief period in 2021 and worked as a Customer Service and Sales Representative at News Corp Australia from May 2019 to January 2021. In the education sector, Serena served as a TRT across multiple locations for the Department of Education in South Australia from January 2016 to December 2018. Serena holds a Master's degree in Teaching from Flinders University, completed in January 2016.
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