Bharti Airtel
Digamber Bahuguna serves as Senior Vice President of Customer Experience at Airtel Business, overseeing customer experience delivery, post-sales, retention, process and product management, and collections on both a national and global scale since February 2020. Previously, Bahuguna held various leadership positions in customer experience and service operations at A. O. Smith Corporation, Xerox, Whirlpool Corporation, and Electrolux, with a focus on service strategy, compliance, training, and operational excellence. Educational qualifications include an Executive Leadership Program from INSEAD, a degree from the Indian Institute of Management, Calcutta, and a BE (AMIE) in Electrical from the Institution of Engineers of India, Kolkata.
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Bharti Airtel
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Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 403 million customers across its operations at the end of Dec 2018.