Bharti AXA Life Insurance
Ridhi Karan Charan is a seasoned professional in the insurance sector, currently serving as Manager of Customer Engagement at Bharti AXA Life Insurance since November 2022. With extensive experience spanning over 14 years at Reliance Nippon Life Insurance, Ridhi managed branch operations, complaint management, vendor relationships, service quality, and various projects, including a customer portal revamp and the implementation of a WhatsApp BOT, which significantly improved operational efficiency. Earlier experience includes handling operations at Aviva India across multiple locations, along with initial underwriting of proposals. Ridhi holds a Bachelor of Science in Industrial Chemistry from Jai Narain Vyas University and an MBA in Marketing and HR from Punjab Technical University.
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