Gloria Gatti is a skilled professional with experience in sales back office operations and customer correspondence in international markets. Currently working at Bianchi Bicycles since June 2021, Gloria utilizes the Infor M3 management system for processing orders, managing dispatch, and handling invoicing for customers in the UK, DACH countries, and Spain. Previously, Gloria held a position as Junior Export Sales Back Office at INDUSTRIA DOLCIARIA QUARANTA SRL, where tasks included order entry and document issuance. Additionally, experience as a German Tutor at Università degli Studi di Modena e Reggio Emilia and an internship at Hotel Goldmarie has contributed to a well-rounded skillset in customer service, communication, and management support. Gloria holds multiple degrees, including a Master's in Global Marketing, Communication & Made in Italy, and a Master's in Languages for Communication in International Enterprises and Organizations.